FAQ’s

How do I arrange to see Dr Edna?

First, obtain a referral to Dr Edna from your GP or specialist obstetrician/gynaecologist.

You will need an active referral in order to obtain your Medicare rebate. GP referrals normally last for 12 months but can be endorsed “Indefinite” which means they do not have to be renewed every 12 months. Specialists’ referrals last for 3 months. Once you have your referral, contact us to arrange an appointment at one of my clinics of your choice.

How much does it cost to see Dr Edna?

Fees for your appointment will vary depending on if it is your first or subsequent appointments. My friendly reception staff can provide you with a list of my fees. All appointments are Medicare rebatable but gap payments will apply.

Please note: I do not bulk bill.

What will happen at my first appointment?

I will conduct an assessment at your first three appointments. This involves us having a conversation regarding your difficulties including your psychiatric, medical and psychosocial history. I may need to arrange investigations such as blood tests and meet your loved ones if needed. Following the assessment, I will give you feedback about my understanding of your presenting issues and discuss a bespoke evidence-based treatment plan with you.

Appointments are 45 minutes long, unless an alternative arrangement had been made prior.

What do I bring to my first appointment?

It saves me and my admin staff valuable time if you are able to bring to your first appointment the following items: your referral, Medicare/pension/healthcare cards, a list of medications you may be taking and any other information you think might be important including any previous assessment reports that have been done by other clinicians.

Where can I park if I am booked at the Fitzroy clinic?

Gertrude Street Clinic
14-16 Gertrude Street, Fitzroy

Located next door to the St Vincent’s Hospital Dialysis Centre. Enter from 14, on the south side of Gertrude St, close to the intersection of Nicholson St, Fitzroy.

Parking
Metred street parking up to 2 hours is available on Gertrude St and Nicholson St, or at the Melbourne Museum or St Vincent’s Hospital car parks.

If arriving via public transport
The clinic is a 5-minute walk from Parliament Station (Lonsdale St exit) and close to the tram stops on Nicholson/Gertrude St (routes 86, 95, 96) and Victoria Pde/St Vincent’s Plaza (routes 109, 112, 31, & 30).

Where can I park if I am booked at the North Melbourne clinic?

The Village Clinic
Chelsea House
Level 3, Suite 328
55 Flemington Rd
North Melbourne

Parking options
There is 2 and 4 hour metered parking on Villiers & Wreckyn St. Alternatively you can also park across the road at The Royal Women’s Hospital.

If arriving via public transport
Both Trams 58 and 59 will stop at tram stop number 14 on Flemington Road at the intersection of Wreckyn St & Grattan St. It is a 2 minute walk across to Chelsea House. 

Does Dr Edna provide telehealth appointments?

Yes, but our initial appointment is best face-to-face so you can meet me in person. Subsequent ones can be telehealth. For telehealth appointments, a link will be sent to you via email or SMS. At the time of the appointment, click on the link and I will meet you in our safe and private online video session. If you don’t have it, don’t panic. Just call our friendly clinic staff for assistance.

Contact clinic

What do I do before a telehealth appointment?

Please try to log on 5 minutes early to your appointment, to give you plenty of time to sort out technical issues prior to our appointment time.

Tips for our telehealth appointment:

Create your very own “consult space” from where you are. One that is private, quiet, comfortable and has good internet connectivity to support a video call.
It is preferred you place your device on a stable surface.
Consider using headphones which can improve sound projection and privacy.
Please ensure you have this time set aside so as to not get interrupted during our meeting. If you have a young baby, you are welcome to have them with you so you can feed or settle them if needed. I also love to see the babies!
It’s always handy to have a box of tissues and water nearby, just in case.