FAQs

  • First, obtain a referral to Dr Edna from your GP or specialist obstetrician/gynaecologist.

    You will need an active referral in order to obtain your Medicare rebate. GP referrals normally last for 12 months but can be endorsed “Indefinite” which means they do not have to be renewed every 12 months. Specialists’ referrals last for 3 months.

    Once you have your referral, contact us to arrange an appointment at one of my clinics of your choice.

  • Fees for your appointment will vary depending on if it is your first or subsequent appointments. My friendly reception staff can provide you with a list of my fees. All appointments are Medicare rebatable but gap payments will apply.

    ***Please note: I do not bulk bill.***

  • Unfortunately, Dr Edna is only able to see patients who are located locally and able to attend appointments in person.

    Psychiatry is a specialty where face-to-face care really matters. Being in the same room allows her to observe the many subtle cues — mood, affect, behaviour, and overall presentation — that inform safe and thorough psychiatric assessment. These are difficult to capture through a screen, no matter how good the technology.

    There are also important practical considerations around medical licensing, scripting and regulations, which can make care harder.

    If you are based interstate or overseas, We gently encourage you to connect with a psychiatrist who is local to you and able to offer the same level of in-person care. Your GP should be able to help with a referral.

  • I will conduct an assessment at your first 3 appointments. This involves us having a conversation regarding your difficulties including your psychiatric, medical and psychosocial history. Prior to meeting me you will be asked to complete psychometrics tests online.

    I may need to arrange investigations such as blood tests and meet your loved ones if needed.

    Following the assessment, I will give you expert opinion about my understanding of your presenting issues and discuss a bespoke evidence-based treatment plan with you.

    Assessment appointments are 50 minutes long.

  • It saves me and my admin staff valuable time if you are able to bring to your first appointment the following items: your referral, Medicare/pension/healthcare cards, a list of medications you may be taking and any other information you think might be important including any previous assessment reports that have been done by other clinicians.

  • WARM Health Collective
    Level 5, 116 Rokeby St, Collingwood
    T: 03 8658 0234
    F: 03 8658 0234

    Parking options
    Surrounding streets (Rokeby St, Gipps St, Mater St, Oxford St) typically have timed council street parking; availability varies and may require using the EasyPark app to pay in signed bays.

    Coles Car Park – 69 Little Oxford St, Collingwood. 1.5 hours free if you spend $15+ at Coles; otherwise casual rates (roughly 0–1 hr $5, 1–2 hrs $12, etc.).

    If arriving via public transport.‍ ‍ Tram 86 (City to Bundoora): Get off at 18-Hoddle St/Victoria Pde (~531m, 6–8 min walk). Runs every 10–15 mins.​

    Bus 302 / 905 (Melbourne Central to Collingwood): Alight Vere St/Hoddle St (~328m walk). Frequent every 5 mins daytime.​

    Train (Hurstbridge/Mernda Line): Collingwood Station (464m, 6 min walk). 10 min frequency.

  • At the moment, while our clinic is under construction all consults are via telehealth.

    Once our clinic is open all 3 initial appointments have to be face-to-face. Subsequent reviews can be telehealth.

    For telehealth appointments, a link will be sent to you via email or SMS. If you don’t have it by the time your appointment comes around, don’t panic. Just call our friendly clinic staff for assistance.

    Contact Clinic

  • Please try to log on 5 minutes early to your appointment, to give you plenty of time to sort out technical issues prior to our appointment time.

    Tips for our telehealth appointment:

    Create your very own “consult space” from where you are. One that is private, quiet, comfortable and has good internet connectivity to support a video call.


    It is preferred you place your device on a stable surface.


    Consider using headphones which can improve sound projection and privacy.


    Please ensure you have this time set aside so as to not get interrupted during our meeting. If you have a young baby, you are welcome to have them with you so you can feed or settle them if needed. I also love to see the babies!
    It’s always handy to have a box of tissues and water nearby, just in case.

For Patients
For Referrers